SHIPPING DELAY DISCLAIMER
Due to the high volume of shipments with USPS, UPS and FedEx, as well as the global pandemic, some shipments are being delayed. Midwest Military Equipment is shipping orders out as soon as they are received. We apologize for any inconveniences concerning delayed shipments. If you have any questions, please feel free to contact us at firstname.lastname@example.org
Shipping & Return Policy
Disclaimer for customers outside of the United States!
Any component shipped outside of the USA; Midwest Military Equipment will not cover return product cost including: shipping, handling, taxes and duty fees etc.
All Orders will be processed within 1-3 business days. Orders will not be shipped on weekends or National holidays.
If we have a high volume of orders, shipping may be delayed a few business days. Please allow additional time for transit for delivery. If there is any problem with your order, we will contact you via email or phone number provided in the purchase order.
IF YOU DO NOT RECEIVE CONFIRMATION OF SHIPMENT IN 3-5 BUSINESS DAYS, PLEASE CONTACT US WITH YOUR NAME AND ORDER ID NUMBER. WE WILL GET BACK TO YOU AS SOON AS POSSIBLE.
Shipping charges are not included in the price of an item. You must pay shipping on UPS, USPS, FedEx, & LTL Freight.
Orders received by mail, paid by check or money order, in which shipping charges have not been included will be sent shipping charges collect.
Items too large to be shipped via UPS, Fedex or USPS will be sent Freight Prepaid by truck. We have discounted rates with several freight companies. We try to get our customers the best rates we can. Shipping motor freight to commercial locations is always less expensive than residential locations. You can help to obtain a better rate by finding a commercial location for delivery, or arranging to have the shipment held at the end point terminal, where you can pick it up. Additional shipping charges apply for oversize & heavy items (for example: winches, bumpers, doors). We do not currently have a complete list of oversize & heavy items, as these are handled on a case-by-case basis.
Trucking lines are chosen from experience, with consideration given to transit time and price; however, you may request a particular freight company during the check out process.
All shipments should be carefully inspected at time of delivery, because all freight damage claims must be filed by you to the delivering carrier immediately.
The merchandise leaves our Facility in excellent condition; therefore, MME accepts NO responsibility on damaged freight.
APO/FPO address, complete payment is mandatory.
We Do Not Ship To PO Boxes.
If an item is back-ordered, you will be notified at once with the approximate shipping date.
Authorization of any MME product must have MME's approval first. A Return Goods Invoice (RGI) number will be given to you upon approval. This number must appear clearly on the outside of the package you are returning.
Merchandise must be returned prepaid, in original package, and with a copy of the original invoice.
Any returns due to an error on Midwest Military Equipment will be credited within 30 days in the total amount including any shipping charges to bring items back.
Any rebuilt parts, special order items, seals, brakes, or electrical parts & components are non-returnable and DO NOT qualify for a refund.
Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.
If this procedure is not followed, NO credit, NO refund, NO exchange will be allowed.
All returns must be made within 30 calendar days of purchase date.
ALL COMPANY NAMES & PRODUCT'S ARE TRADEMARKS™ OR REGISTERED® TRADEMARKS OF THEIR RESPECTIVE HOLDERS. USE OF THEM DOES NOT IMPLY ANY AFFILIATION WITH OR ENDORSEMENT BY THEM IN ANY SHAPE OR FORM.
HUMMER® AND H1® ARE A REGISTERED TRADEMARK OF GENERAL MOTORS.
MIDWEST MILITARY EQUIPMENT'S SERVICES & ALL OF IT'S PRODUCTS ARE NOT AFFILIATED WITH AM GENERAL LLC. HUMVEE®, HMMWV® AND THE HUMVEE VEHICLE CONFIGURATION ARE REGISTERED TRADEMARKS™ OF AM GENERAL LLC. Midwest Military Equipment is not the manufacturer of any vehicle, and any “builds” described by Midwest Military Equipment consist of custom mechanical and artistic modifications and repairs to existing vehicles performed by MIDWEST MILITARY EQUIPMENT which are not endorsed, authorized, affiliated sponsored or approved with the manufacturer of said vehicle in any way.
Attention California Residents:WARNING: This store sells products that may contain chemicals which are known in the State of California to cause cancer, birth defects or other reproductive harm. By ordering products for delivery to California, you acknowledge that you have received this warning. Please feel free to contact us should you have any questions. For more information, go to www.P65Warnings.ca.gov